I hate hotlines which make use of "computerized phone-operators".
I tried calling the customer service hotline to get my mobile unlocked a little earlier,
and the "computerized phone-operator" mentioned something along the lines of "what do u want to do?" in slow, slurred robotic hyperbole.
Firstly, apart from the fact that it seemed extremely strange and bizarre talking to a computer, it was also extremely frustrating.
and because u don't go like, "hi i need to get my phone unlocked please...." to a computer, i went: unlock (pause) phone.
Of which sounded extremely foreign to even myself and i felt midly retarded for a split second or two.
The damn machine didn't register and was like,
"Sorry. Did u want to: (pause) Unlock your phone? (pause) or reset your pin? To unlock your phone....... blablabla"
So i had to do it again.
And the machine asked for a yes/no confirmation.
I had to do few other things in between (like saying my phone number out loud...etc) and was already quite frustrated at the stupid "operator" so i went like
"YUP"
and the machine was like "I'm sorry. What did u say? Could u repeat that again." (or something like tt)
"YEEEEE ---- AAAAAA ----- SSSSS"
I was extremely tempted to say fuck yes.
And im currrently wondering if the machine would register anything if i talked gibberish.
zzzz.
Stupid machines.
